Privacy Policy (Hey Milo)

Effective Date: January 18, 2025

Hey Milo (Milo) ("the App", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services.

1. Information We Collect

  • Account Information: When you create an account (via Apple Sign-In or other methods), we collect basic identifiers such as your name, email address, or Apple ID identifier.
  • User-Provided Data: Meals logged (photos, text descriptions, tags), weight entries, and related information.
  • Device Information: IP address, device type, operating system, and app usage statistics.
  • Analytics & Logs: Usage data (e.g., interactions with the app) for debugging, performance monitoring, and product improvement.

2. How We Use Your Information

  • To provide and improve the core functionality of Hey Milo (Milo) (meal tracking, AI-based insights, weight progress).
  • To personalize user experience (e.g., meal recommendations, insights tailored to your patterns).
  • To maintain and improve security and prevent abuse.
  • To comply with legal obligations and App Store requirements.

3. Data Storage & Security

  • Your data is securely stored using [e.g., Firebase, encrypted databases].
  • We implement industry-standard measures to protect your data (encryption in transit and at rest).
  • Access is restricted to authorized personnel only.

4. Sharing of Information

  • We do not sell or rent your personal data.
  • Data may be shared with trusted service providers (e.g., cloud hosting, analytics, logging services) strictly for operating the app.
  • Data may be disclosed if required by law or to protect our rights and safety.

5. GDPR and User Rights

If you are located in the EU/EEA, you have the right to:

  • Access the data we hold about you.
  • Request correction or deletion of your data.
  • Restrict or object to processing.
  • Request data portability.

To exercise these rights, please contact us at: milo@heymilo.app.

6. Data Retention

  • We retain your data only as long as necessary to provide the service or comply with legal obligations.
  • You may request deletion of your account and data at any time.

7. Children's Privacy

Hey Milo (Milo) does not knowingly collect or solicit personal information from children under the age of 13. If you are under 13, please do not use the app or submit any information. If you are between 13 and 16 years old, you may only use Hey Milo (Milo) with the consent of a parent or guardian, as required by applicable data protection laws (such as GDPR). If we discover that we have collected data from a child under 13 without verified parental consent, we will delete it immediately.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new "Effective Date".

9. Contact

If you have any questions about this Privacy Policy, please contact us at:

Email: milo@heymilo.app